Shipping Policy

Zidaan Perfume Shipping Policy

Thank you for shopping with Zidaan! Lucky for you, we are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over. We package & ship orders to nearly every country across the globe but transit time will vary from location to location. 

1. Shipping Methods and Rates We offer a variety of shipping options depending on your location and the size of your order. Shipping rates will be calculated during the checkout process based on your delivery address. Please note that shipping fees are non-refundable and are the responsibility of the customer.

2. Order Processing Time

  • All orders will be delivered within 1-3 business days after receiving payment confirmation, excluding weekends and public holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Times Shipping times vary depending on your location. Estimated delivery times are as follows:

  • Domestic Orders: Typically, delivery within 5-7 business days after shipment.
  • International Orders: Delivery times vary by destination but generally range between 7-14 business days. Please note that customs processing and delays may impact delivery time.

4. Shipping Locations We currently offer shipping to the following locations:

  • Domestic: We ship throughout [INDIA].
  • International: We ship to select countries. If your country is not listed at checkout, please contact us at info@zidaan.com to inquire about shipping availability.

5. Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.

6. Shipping Carrier We use reliable carriers such as [Carrier Name, e.g., USPS, FedEx, DHL, etc.] to ship our orders. However, we reserve the right to change the carrier based on availability and the best shipping option for your order.

7. Shipping Restrictions

  • We are not responsible for any delays caused by the shipping carrier or customs procedures.
  • Customers are responsible for ensuring that their shipping address is accurate and complete. Zidaan is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

8. Customs, Duties, and Taxes

  • For international orders, customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in their country.
  • Please check with your local customs office for any specific import regulations before placing an order.

9. Order Issues If your order is delayed, lost, or damaged during shipping, please contact our customer service team immediately at customer@zidaan.com. We will work with the carrier to resolve the issue.

10. Shipping Address Changes Once an order has been processed, we are unable to make changes to the shipping address. Please ensure that the information provided during checkout is correct before completing your purchase.

11. Returns and Exchanges If you are requesting a return or exchange, please refer to our Return and Exchange Policy for further details on the process.

12. Contact Us If you have any questions or need assistance with your order, feel free to reach out to us:

We appreciate your business and look forward to delivering your Zidaan perfume experience!